Wiki source code of Create Lead Flow
Last modified by Isaac Mejia on 2025/12/15 17:00
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1.1 | 1 | {{include reference="KBArticleHeader.WebHome"/}} |
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| 3 | = Create Lead Flow = | ||
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| 5 | {{info}}KB: MSI Knowledgebase • Category: Lead Management • Source: [[https://membersolutions-9221154.hs-sites.com/kb/create-lead-flow_1487471004>>https://membersolutions-9221154.hs-sites.com/kb/create-lead-flow_1487471004]]{{/info}} | ||
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| 7 | Lead flows create the action sequence that you want to take a lead through from the moment you get their information. | ||
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| 9 | Select **Setup** | ||
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| 11 | Select **Marketing** | ||
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| 13 | Select **Lead Flow** | ||
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| 15 | Select** Add Flow** | ||
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| 17 | image:kb-1487471004-1484358104-1.png | ||
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| 19 | Give your flow a **Name** | ||
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| 21 | Write a **Description** to help you determine which lead flow you'd like to use in the future | ||
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| 23 | Select the **Lead Status **that you want the new leads in this flow to be automatically assigned to | ||
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| 25 | Select **Add Action** | ||
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| 27 | image:kb-1487471004-1484358110-1.png | ||
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| 29 | Give your action a **Name** | ||
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| 31 | Give your action a **Description** | ||
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| 33 | Determine when the **Action is Due**: Either **Immediately** or within a certain time-frame from when you assign the lead flow to the lead | ||
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| 35 | **Assign to Staff**: You can assign the action to a staff member. For automated emails or text messages, this is to inform your staff of actions that are happening on leads they are working with. | ||
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| 37 | Select an **Action Type**: | ||
| 38 | - **Task: **Select an option from the **Task Type **drop down | ||
| 39 | **- Automated Email: **Select an option from the **Automated Message **drop down | ||
| 40 | - **Automated Text: **Select an option from the **Automated Message **drop down. //Additional Text Messaging Package Required// | ||
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| 42 | **Lead Status**: When this action step occurs, it will automatically move your lead to the status selected here | ||
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| 44 | Click **Save and Exit **or **Add Another Action** | ||
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| 46 | image:kb-1487471004-1484358116-1.png | ||
| 47 | To edit actions in the lead flow after you have set them up, click the number in the **Flow Action **column. | ||
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| 49 | image:kb-1487471004-1484358122-1.png | ||
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| 51 | {{include reference="KBSupportCTA.WebHome"/}} | ||
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