Selecting Your Personalized Email Address

= Selecting Your Personalized Email Address =

{{info}}KB: MSI Knowledgebase • Category: Notifications • Source: [[https://membersolutions-9221154.hs-sites.com/kb/selecting-your-personalized-email-address_1317732385>>https://membersolutions-9221154.hs-sites.com/kb/selecting-your-personalized-email-address_1317732385]]{{/info}}

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* [[Setup>>Setup_1619099713.html]]

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* [[Setup Profile>>Setup-Profile_1484292681.html]]

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Selecting Your Personalized Email Address

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Created by

14

Brian Houy, last modified by

15

Cathy Beckstead on Feb 05, 2021

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**New email spoofing regulations affect the way your emails are sent to your members and clients.**

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Follow the instructions below for the best way to setup your email address for outgoing email messages. Member Manager uses a email service that minimizes emails being rejected as spam. You can set emails to go out through our system with a “Sent on Behalf of Your Business” in the sent by section, or if you check that you are using your own email, it will come from your email address. Your replies will always be sent back to whatever email you add under Setup>Personalize>Messages.

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Start by logging into your Member Manager account, then navigate to "Setup" then "Profile":

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image:kb-1317732385-1487503897-1.png

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**If your business has it's own domain name** (i.e. [[info@yourbusiness.com>>mailto:info@yourbusiness.com]]), enter your email address in the required email field, then select "Use this email for sending personalized messages":

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image:kb-1317732385-1484292458-1.png

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Your members will receive emails from your business email address.

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**If your business uses a "free" email service** to communicate with your clients (i.e. [[gmail.com>>http://gmail.com]], [[yahoo.com>>http://yahoo.com]], [[hotmail.com>>http://hotmail.com]] etc...), **DO NOT** select this box. Your emails will not be sent, nor will they go to the member's spam folder. This is due to a change in anti-spoofing regulations.

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When you leave this box unchecked, Member Manager will show sent email as “sent on behalf of” and your Business Name. To set the Reply to address, to make sure that any replies go back to you no matter what the “Send” option is, go to Setup>Personalize>Messages and update your email under “E-mail Reply To:”

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image:kb-1317732385-1487536693-1.png

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		1	{{include reference="KBArticleHeader.WebHome"/}}
		2
		3	= Selecting Your Personalized Email Address =
		4
		5	{{info}}KB: MSI Knowledgebase • Category: Notifications • Source: [[https://membersolutions-9221154.hs-sites.com/kb/selecting-your-personalized-email-address_1317732385>>https://membersolutions-9221154.hs-sites.com/kb/selecting-your-personalized-email-address_1317732385]]{{/info}}
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		7	* [[Setup>>Setup_1619099713.html]]
		8
		9	* [[Setup Profile>>Setup-Profile_1484292681.html]]
		10
		11	Selecting Your Personalized Email Address
		12
		13	Created by
		14	Brian Houy, last modified by
		15	Cathy Beckstead on Feb 05, 2021
		16
		17	New email spoofing regulations affect the way your emails are sent to your members and clients.
		18
		19	Follow the instructions below for the best way to setup your email address for outgoing email messages. Member Manager uses a email service that minimizes emails being rejected as spam. You can set emails to go out through our system with a “Sent on Behalf of Your Business” in the sent by section, or if you check that you are using your own email, it will come from your email address. Your replies will always be sent back to whatever email you add under Setup>Personalize>Messages.
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		21	Start by logging into your Member Manager account, then navigate to "Setup" then "Profile":
		22
		23	image:kb-1317732385-1487503897-1.png
		24	If your business has it's own domain name (i.e. [[info@yourbusiness.com>>mailto:info@yourbusiness.com]]), enter your email address in the required email field, then select "Use this email for sending personalized messages":
		25
		26	image:kb-1317732385-1484292458-1.png
		27	Your members will receive emails from your business email address.
		28
		29	If your business uses a "free" email service to communicate with your clients (i.e. [[gmail.com>>http://gmail.com]], [[yahoo.com>>http://yahoo.com]], [[hotmail.com>>http://hotmail.com]] etc...), DO NOT select this box. Your emails will not be sent, nor will they go to the member's spam folder. This is due to a change in anti-spoofing regulations.
		30
		31	When you leave this box unchecked, Member Manager will show sent email as “sent on behalf of” and your Business Name. To set the Reply to address, to make sure that any replies go back to you no matter what the “Send” option is, go to Setup>Personalize>Messages and update your email under “E-mail Reply To:”
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		33	image:kb-1317732385-1487536693-1.png
		34
		35	{{include reference="KBSupportCTA.WebHome"/}}

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