Sending Emails

Version 1.1 by Isaac Mejia on 2025/12/15 16:46
Warning: For security reasons, the document is displayed in restricted mode as it is not the current version. There may be differences and errors due to this.

Failed to execute the [velocity] macro. Cause: [The execution of the [velocity] script macro is not allowed in [xwiki:KBArticleHeader.WebHome]. Check the rights of its last author or the parameters if it's rendered from another script.]. Click on this message for details.

Sending Emails

Information

KB: MSI Knowledgebase • Category: Notifications • Source: https://membersolutions-9221154.hs-sites.com/kb/sending-emails_1317961815

  Sending Emails

     Created by
     Brian Houy, last modified by
     Cathy Beckstead on Feb 11, 2021

Member Manager has several ways in which email can be sent.  Automated Messages, Enhanced Email and through the Email Marketing Module.

Automated Messages - Automated messages are emails that are automatically sent based on certain criteria.  These can include invoice messages, appointment reminders, birthday emails and more.

For a complete list of automated messages, click here.

Emailing Members - There are many areas within myVolo that will allow you the ability to send an email message.  When running a report, you may see the send message option in the upper right.  This option is also found on an individual profile when you click the Contact Log tab.  To email a group of your members, go to the Members tab and click Search to get a list of members you want to email.  For example, if you wanted to send an email to all Active Member records, click the Members tab and click Active under status.  In the upper right, choose “Email all Found” to email all the member records on that list.   If you select specific members by clicking the checkbox on the right, you can choose Email All Selected to email only those members.  In this example, we are going to email all found.

kb-1317961815-1317961829-1.png
Once you have selected the option to ‘Email All found or Email All Selected’, Member Manager will navigate you to the Email screen.  From there you can create a new email or use a pre-made email template.

Click Here for more details on creating an email template.

kb-1317961815-1317961835-1.png
Enter your reply to email and your subject and write the email in body section below or choose your email template.  Click Send when you are ready.

Still need help?

If you can’t find what you’re looking for, our support team is happy to help.

Contact Support