Wiki source code of Adjust Invoice

Version 1.1 by Isaac Mejia on 2025/12/15 16:33

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1 {{include reference="KBArticleHeader.WebHome"/}}
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3 = Adjust Invoice =
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5 {{info}}KB: MSI Knowledgebase • Category: Payment Management • Source: [[https://membersolutions-9221154.hs-sites.com/kb/adjust-invoice_1487503361>>https://membersolutions-9221154.hs-sites.com/kb/adjust-invoice_1487503361]]{{/info}}
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7 * [[Invoices/Payments>>1616674929.html]]
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9 Adjust Invoice
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11 Created by
12 Amith, last modified by
13 Cathy Beckstead on Apr 30, 2021
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15 [data-colorid=bc7zzlajdr]{color:#ff5630} html[data-color-mode=dark] [data-colorid=bc7zzlajdr]{color:#cf2600}This feature will allow you to adjust the balance due on contract invoices.
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17 To adjust the amount due on an invoice, follow these steps:
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19 Open the invoice you would like to adjust. (Only Contract invoices can be adjusted this way.)
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21 * Click on the Adjustments button towards the bottom of the invoice.
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23 * Enter the desired amount due in the Amount Due field. (This is a post-tax amount.)
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25 * You can enter a note in the Notes section that will be saved along with a record of the change in the sales receipt section of the invoice.
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27 * Once you have set the correct amount, click save.
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29 image:kb-1487503361-1487470634-1.png
30 //**It should be noted that you cannot make adjustments to the first invoice of any contract. **//
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32 {{include reference="KBSupportCTA.WebHome"/}}