Wiki source code of Add Staff Member

Last modified by Isaac Mejia on 2025/12/15 17:05

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1 {{include reference="KBArticleHeader.WebHome"/}}
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3 = Add Staff Member =
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5 {{info}}KB: MSI Knowledgebase • Category: Configuration • Source: [[https://membersolutions-9221154.hs-sites.com/kb/add-staff-member>>https://membersolutions-9221154.hs-sites.com/kb/add-staff-member]]{{/info}}
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7 This guide walks you through the process of adding new staff members to your account. When adding a new staff member, it’s important to ensure they have their own login so they can securely access the system. Creating a staff login automatically sends an email invitation to the new staff member, prompting them to set up their password and access their account.
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9 === Step-by-Step Instructions ===
10 ==== Step 1: Navigate to the Staff Menu ====
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12 From the main navigation, go to Staff
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14 Click on Add New to begin creating a new staff record.
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16 ==== Step 2: Enter Staff Member Details ====
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18 Fill in the required fields, including:
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20 First Name and Last Name
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22 Email Address (ensure this is correct–this is where their login invite will be sent)
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24 * **Phone Number** this field is called **//Primary//** and is required
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26 Add any additional optional details, such as address and date of birth.
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28 ==== Step 3: Create a Staff Login ====
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30 While still on the staff member’s profile, locate the Login field.
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32 Once their **Login** field is completed you can click on save.
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34 The system will automatically send an email invitation to the staff member.
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36 This email includes a secure link for them to set their password and access their account for the first time.
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38 ==== Step 4: Confirm the Setup ====
39 Once the staff member has completed their setup:
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41 Return to the Staff list to confirm their disabled status shows as **No.**
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43 If the staff member hasn’t received their invitation email, ask them to:
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45 Check their spam/junk folder, or
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47 You can send the **Confirmation Email** from their profile page next to the **Save** button
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49 === Summary / Best Practices ===
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51 Always double-check the email address before creating a login to ensure the invite goes to the correct person.
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53 Assign appropriate **Permissions** to control what each staff member can access.
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55 If a staff member leaves your organization, remember to disable their login
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57 {{include reference="KBSupportCTA.WebHome"/}}